Privacy policy
Omaya dream operates this store and this website, including all information, content, features, tools, products and related services in order to provide you, as a customer, with a personalized shopping experience(hereinafter the "Services"). Omaya dream is a store powered by Shopify, which allows us to provide you the Services. This Privacy Policy describes how we collect, use and disclose your personal information when you access the Services, use them, make a purchase or any other transaction, or when you communicate with us by any other means. In case of conflict between our Terms of Service and this Privacy Policy, this Privacy Policy prevails with respect to the collection, processing and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing our Services and using them, you acknowledge having read this Privacy Policy and understanding the terms of collection, use and disclosure of your information that are described in this Privacy Policy. The personal information we collect or process
When we use the term "personal information," we refer to information that allows identifying you or that can reasonably be linked to you or to another person. Personal information does not include information collected anonymously or rendered unidentifiable, so that it does not allow identifying you nor being reasonably linked to you. We may collect or process the following categories of personal information, including deductions drawn from this personal information, depending on your manner of interacting with the Services, your place of residence, and to the extent permitted or required by applicable law:
Contact information including your name, address, billing address, shipping address, phone number and email address.
Financial information including credit card, debit card and bank account numbers, payment card information, bank account information, transaction details, payment method, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, place in your cart, add to your wishlist, purchase, return, exchange or cancel, as well as your past transactions.
Your communications with us including the information you include in your communications with us, for example when you send an inquiry to customer service.
Device information including information concerning your device, browser or network connection, your IP address and other unique identifiers.
Usage information including information concerning your interaction with the Services, notably how and when you access the Services or interact with them.Sources of personal information
We may collect personal information from the following sources:
Directly from you including when you create an account, access the Services or use them, communicate with us, or provide us in any other way your personal information;
Automatically via the Services including from your device when you use our products or services or access our websites, and via the use of cookies and similar technologies;
From our service providers including when we call upon them to implement certain technologies and when they collect or process your personal information on our behalf;
From our partners or other third parties.How we use your personal information
Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:
Provide, tailor and improve the Services. We use your personal information to provide you the Services, notably in order to perform our contract with you, process your payments, process your orders, remember your preferences and the items that interest you, send you notifications related to your account, process purchases, returns, exchanges or other transactions, create, maintain and manage in any other way your account, arrange shipments, facilitate any potential returns and exchanges, allow you to publish reviews, and create a personalized shopping experience, for example by recommending you products related to your purchases. This may include the use of your personal information in order to tailor and improve the Services in a more relevant way.
Marketing and advertising. We use your personal information for marketing and promotion purposes, for example to send you marketing, advertising and promotional communications by email, SMS or postal mail, and to show you online advertisements concerning products or services on the Services or on other websites, notably based on the items you have previously purchased or added to your cart, as well as your other activities on the Services.
Security and fraud prevention. We use your personal information to authenticate your account, offer a secure payment and shopping experience, detect, investigate or intervene in case of fraudulent, illegal, dangerous or malicious activity, protect public safety and secure our services. If you choose to use the Services and create an account, you are responsible for the confidentiality of your account credentials. We strongly recommend that you do not share your username, password or any other access identifier with anyone.
Communicate with you. We use your personal information to provide you customer service, respond to your requests, offer you efficient services and maintain our business relationship with you.
Legal reasons. We use your personal information in order to comply with applicable legislation or respond to valid legal proceedings, including requests from law enforcement or government bodies, to investigate or participate in civil discovery proceedings, potential or ongoing disputes, or other contentious proceedings, as well as to enforce our terms or policies, or investigate any potential violations thereof.How we disclose personal information
In certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this Privacy Policy. These circumstances may include:
With Shopify, providers and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, fulfillment and shipping).
With business and marketing partners in order to provide you marketing services and address advertising to you. For example, we use Shopify to support personalized advertising via third-party services, based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on your place of residence, you may have the right to ask us not to share information concerning you for the purpose of showing you targeted advertising and marketing content, based on your online activity across different merchants and websites.
When you give us instruction, send us a request or consent in any other way to the disclosure of certain information to third parties, for example to ship you products or via your use of social media widgets or login integrations.
With our affiliates or more generally within our group of companies.
As part of a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligation(notably in response to subpoenas, search warrants or similar requests), to enforce applicable terms of service or policies, as well as to protect or defend the Services, our rights and the rights of our users or third parties.Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information concerning your access to the Services and your use thereof in order to provide you the Services and improve them. The information you submit to the Services will be transmitted and shared with Shopify, as well as with third parties who may be located in countries other than the one where you reside, in order to provide you the Services and improve them. In addition, in order to protect, develop and improve our business, we use certain enhanced Shopify features that integrate data and information from your interactions with our Store, as well as with other merchants and with Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, with other merchants and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, notably in order to respond to your requests to exercise your rights concerning the use of your personal information for these purposes. To learn more about Shopify's use of your personal information and about the rights you have, you can consult Shopify's Consumer Privacy Policy. Depending on your place of residence, you may exercise certain rights relating to your personal information here Shopify privacy portal link.
Third-party websites and links
The Services may provide links to websites or other online platforms operated by third parties. If you follow links leading to sites that are not affiliated with us or that we do not control, we recommend you consult their privacy and security policies as well as their other terms and conditions of use. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness or reliability of the information found on these sites. The information you provide in public or semi-public spaces, including the information you share on third-party social media platforms, may also be visible to other users of the Services and/or to users of those third-party platforms without restriction as to their use by us or by any third party. The fact that we include these links does not in itself imply any endorsement of the content of these platforms, nor of their owners or operators, unless otherwise indicated on the Services.
Children's data
The Services are not intended to be used by children and we do not knowingly collect any personal information concerning children who have not reached the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us their personal information, you can contact us using the contact details indicated below to request their deletion. As of the effective date of this Privacy Policy, we have no knowledge of the fact that we "share" or "sell"(within the meaning of the definitions of these terms provided by applicable law) personal information concerning persons under 16 years of age.
Security and retention of your information
Please note that no security measure is perfect or infallible and that we cannot guarantee "perfect security." In addition, any information you send us may not be secure during its transmission. We recommend you not use unsecured channels to communicate sensitive or confidential information to us. The retention period of your personal information depends on different factors, such as the need to retain this information to manage your account, provide you the Services, comply with our legal obligations, resolve disputes or enforce any other applicable contract or policy.
Your rights and your choices
Depending on your place of residence, you may have some or all of the rights indicated below concerning your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in some cases, we may refuse your request within the limits permitted by law. Right of access/right to information. You may have the right to request access to the personal information we hold about you.
Right to erasure. You may have the right to request the deletion of the personal information we hold about you.
Right to rectification. You may have the right to request the rectification of inaccurate personal information we hold about you.
Right to portability. You may have the right to receive a copy of the personal information we hold about you and to request their transfer to a third party, in certain circumstances and with certain exceptions.
Managing communication preferences. We may send you promotional emails. You can at any time choose not to receive them anymore by using the unsubscribe option included in our emails. If you unsubscribe, we may still send you non-promotional emails, for example concerning your account or orders you have placed.
If you reside in the United Kingdom or in the European Economic Area, and subject to the exceptions and limitations provided by local legislation, you may exercise the following rights in addition to the rights listed above:
Objection to processing and restriction of processing: You may have the right to ask us to stop or restrict the processing of your personal information for certain purposes.
Withdrawal of consent: When we rely on your consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, the lawfulness of the processing based on your consent before its withdrawal will not be affected. You may exercise these rights at the locations provided for this purpose on the Services or by contacting us at the contact details provided below. To learn more about Shopify's use of your personal information and about the rights you may have, including rights relating to data processed by Shopify, you can consult https://privacy.shopify.com/en. We will not penalize you for exercising any of these rights. We may need to verify your identity before we can process your requests, within the limits provided or authorized by applicable legislation. In accordance with applicable legislation, you may designate an authorized agent to request to exercise your rights on your behalf. Before accepting said request from an agent, we will require that the agent provide proof of the authorization you have given them to act on your behalf, and it may be that we ask you to verify your identity directly with us. We will respond to your request within the timeframes provided by applicable legislation.
Complaints
If you wish to file a complaint concerning our processing of your personal information, please contact us at the contact details indicated below. Depending on your place of residence, you may have the right to contest our decision by contacting us at the contact details indicated below, or by filing a complaint with the competent data protection authority of your region. For the EEA, you will find a list of the supervisory authorities responsible for data protection here.
International transfers
Please note that we may transfer, store and process your personal information outside of the country in which you reside. If we transfer your personal information outside of the European Economic Area or of the United Kingdom, we will rely on recognized transfer mechanisms, such as the standard contractual clauses of the European Commission, or where applicable on any equivalent contract issued by the competent authority of the United Kingdom, unless the data transfer is made to a country recognized as offering an adequate level of protection.
Changes to this Privacy Policy
We may update this Privacy Policy at any time, notably to reflect changes to our practices or for other operational, legal or regulatory reasons. We will publish the revised Privacy Policy on this website, update the "Last updated" date and provide a notice, in accordance with applicable legislation.
Contact
If you have questions about our privacy practices or about this Privacy Policy, or if you wish to exercise any of the rights you have, please call us at , send us an email to the address omayadreamshop@gmail.com. For the purposes of applicable data protection legislation, we are the controller of your personal information.